| Order Status |
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| Has my order shipped? |
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Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. |
| How do I track my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to track your order. |
| How do I change quantities or cancel an item in my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing, the order is no longer editable. |
| My order never arrived. |
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Please contact our Gift Shop at (320) 251-2700, ext. 54579. |
| An item is missing from my shipment. |
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Please contact our Gift Shop at (320) 251-2700, ext. 54579. |
| My order was delivered with the wrong product. |
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Please contact our Gift Shop at (320) 251-2700, ext. 54579. |
| When will my order be delivered? |
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Online orders received between the hours below will be delivered to patients or employees on the day they are received (except on holidays):
Monday-Friday: 9 a.m.-6 p.m.
Saturday/Sunday: 10 a.m.-4 p.m.
Orders received after these times or on a holiday will be delivered the next day. |
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